Privacy Policy

Last updated: October 2026

This policy explains how Darknesspocket Pest Control ("we", "us") handles your information. It applies when you visit darknesspocket.garden, call the number on this site, or send in a form. It is a general template. It is not legal advice.

What We Learn About You

Some details come straight from you. When you call or fill out a form, you may give us your name, phone number, email address and location. You may also describe your pest or wildlife problem.

Some details arrive on their own as you use the site. These include your IP address (a number that identifies your device online), your browser and device type, the pages you open and the time you visit.

Calls to the number on this site may be tracked. Some may be recorded. We do this to check quality and to handle billing.

Why We Use It

We use your details to:

• Match you with an independent pest or wildlife provider that works in your area
• Pass your request to that provider so they can reach you
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or abuse

Who Gets Your Details

Darknesspocket Pest Control is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use this to contact you about your request. They are separate businesses. Each one has its own privacy rules.

Other companies help us run the site and the phones. They handle things like hosting, analytics and call tracking. We may share data with them for that work. We may also share data when the law says we must, or to protect our rights.

We do not sell your personal information for money. Still, some laws say that sharing data with marketing partners counts as a "sale" or a "share." Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This site may use cookies. These are small files that help us see how visitors use the pages. You can control cookies in your browser settings. If you turn them off, parts of the site may not work well.

Your Choices

Your rights depend on where you live. You may be able to see your data, fix it, or ask us to delete it. You may also be able to opt out of some sharing. To ask, email contact@darknesspocket.garden. We may need to check who you are before we act on a request.

Keeping Data Safe

We take reasonable steps to protect your information. No way of storing or sending data is fully safe, though. We keep data only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest change.

Questions

Have a question about this policy? Email contact@darknesspocket.garden.